Dear guests,

We would be pleased to help you to plan your individual visit and we would do our best to make your time at Golden Mandarin unforgettable and enjoyable.

We recommend you to make appointments in advance and to arrive 10-15 minutes before the scheduled time. Your delay can shorten the time allowed for the treatment.

The very first visit will require a longer stay at the reception area. You will be asked to fill out a questionnaire answering some questions connected with your health and to provide contact information.

We kindly ask you to inform us about your health conditions in advance and provide information on allergic reactions, treatment contraindications, etc. before you choose the treatment.

If you are late or wish to postpone the appointment, please inform our administrator in advance. Before being treated, you have to take off jewelry and watches. Our staff is not responsible for items left in the pockets of a robe, on the tea tables, bedside tables, and in public areas.

Our center boasts an atmosphere of peace and relaxation. To maintain it, we recommend avoiding using mobile phones. Loud conversations are not welcomed as well.

Eating before treatment is not recommended; allow at least an hour between meals and the procedure. Please note that drinking alcohol is not compatible with a visit to the spa center.

Men who wish to have facial treatment are recommended to allow at least two hours between shaving and appointment. Women are recommended to have depilation at least one day prior to the procedures. Avoid exposure to the sun on the day of the procedure, and in some cases – even the next day.

Feel free to ask questions. Your specialist will listen to you very carefully. Tell them about feelings, thoughts and your experience considering treatments.

We reserve the right to refuse to provide services to a guest without explanation.